Reset Password in Kaizen Openstack

Instructions

This document describes how to reset the password.

1. Logon to the helpdesk VM. ssh helpdesk@helpdeskvm.massopen.cloud
2. Run the command to reset the password. moc reset-password <username, which is usually the email> <pin requested by the user For example: moc reset-password user@example.com 1321

The command will return

Password successfully reset for user user@example.com

Where does that PIN come from?

• Some people get password reset emails with the user emails and the pins.
• There’s also a google doc that has this information and should be linked here.

How to get access to the helpdesk VM

• Talk to Naved/Rado to give you access on that machine.